Cancellations:
We must be informed of cancellations 48hrs before collection or posting.
please be advised that there is no refund on deposits.
Any cancellations after the 48hrs with no notice or after this time will have to pay the full payment.
Refunds:
We will take pictures of all our bakes and cakes before they leave us in good condition,.
If we feel the cake/cupcakes has been dropped /damaged in the customers transport of the items we will not be held responsible.
For any reason you are unhappy with your cake order in taste we will refund 10% of the total order, once it has been returned and for tasting. If we feel nothing is wrong then a refund wont be given.
Notes:
Allergies must be stated at time of the order being placed
We must be informed of cancellations 48hrs before collection or posting.
please be advised that there is no refund on deposits.
Any cancellations after the 48hrs with no notice or after this time will have to pay the full payment.
Refunds:
We will take pictures of all our bakes and cakes before they leave us in good condition,.
If we feel the cake/cupcakes has been dropped /damaged in the customers transport of the items we will not be held responsible.
For any reason you are unhappy with your cake order in taste we will refund 10% of the total order, once it has been returned and for tasting. If we feel nothing is wrong then a refund wont be given.
Notes:
Allergies must be stated at time of the order being placed